Credit Card Safeguard
We do our best to provide a safe and convenient online shopping experience. When you make a purchase at Impelclothing.com, we safeguard your information in the following ways:
- We safeguard the integrity of our customers’ credit card information.
- If your credit card or debit card (“credit card”) is used in an unauthorized manner on our website (as determined by your credit card company), we will cover whatever amount your credit card company doesn’t – up to $50.
Impelclothing.com Privacy Policy
Our commitment to Privacy, Effective March 15, 2005
Impelclothing.com values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. We do not sell or rent your personal information to third parties. As described in this policy, we do, however, share your information with our affiliates and under certain circumstances, with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service.
This policy describes the personal information we collect about you, why we collect it, how and when we share it with third parties. Our policy also describes the choices you can make and how we collect and use your information. If you have any questions about our privacy policy, as always, contact Impelclothing.com in any one of the three ways.
- Send us an email message at customerservice@impelclothing.com
- Call us at 801-768-9316 or 866-522-5952
- Write to us at:
Impel Clothing
1571 South 825 West
Lehi, UT 84043
If our information practices change in the future, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears at the beginning of the policy terms. You may exercise your choices about how we collect and use your information at any time.
Our Privacy Policy
- What kind of information does Impelclothing.com collect?
- How does Impelclothing.com use my information?
- Does Impelclothing.com share my information with third parties?
- How do I access my information? How do I change or delete my information?
- How do I exercise my choices about receiving promotional communications?
- What are cookies? How does Impelclothing.com use cookies on its site?
- Is my information secure?
- What about links to other websites and services?
What kind of information does Impelclothing.com collect?
We collect information, such as name, email and postal addresses, phone number and credit card information from you when you visit our website, place an order online or by phone, place an order at a party, save your info with us online, or participate in a contest, promotion, or survey to maintain a record of your product interests and the purchases you make online or by phone, and may also acquire information about you from our joint marketing partners, from unrelated third parties, and from our affiliates.
How does Impelclothing.com use my information?
When you place an order or make a purchase at Impelclothing.com, we use your personal information to process your order, to confirm your order and shipment, to track your order, or to contact you via phone, postal mail, or email if we have other questions regarding your order or purchases.
When you place an order, make a purchase, or save your information online, we may use your name and postal address to send you information about our products, services, contests, and promotions, and to help us learn more about your shopping preferences. If you participate in a contest or promotion (online, at a party, or over the phone), we may use your personal information to send you emails, send you postal mail, or telephone you (including text messages) regarding our products, services, contests, and promotions. From time to time, we may use this information to contact you via email, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings.
In addition, we may use information about you and your product interests and purchases from us and our affiliates, to help us improve our site design and your online shopping experience. We may contact you via email, postal mail, or telephone, to conduct market research and to learn more about how we can improve our product offerings.
To serve you better, we may combine information you give us and information about your product interest and purchases with information from third parties, including demographic information and information that is publicly available. We may also combine this information with information from our affiliates. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this policy.
Does Impelclothing.com share my information with third parties?
If you shop at one of our affiliates, we share information about you with that affiliate, so that it can communicate with you by email or postal mail about their products, services, contests and promotions that may be of interest to you. Each of our affiliates has a privacy policy that is consistent with our own.
We may also contract with service providers to maintain and manage our customer information, to fulfill promotions, and to communicate with our customers. We do not authorize any of these service providers to make any other use of your information.
In addition, we may team up with another company to offer or provide products, services, contests, or promotions, and we may compare our customer list with theirs to identify our common customers. Both Impel Clothing and our marketing partners may use that information to fulfill our respective obligations to you and for future promotional activities.
When we offer contests and promotions, with or without a marketing partner, you may be required to provide certain personal information in order to participate. In these cases, we will give you the choice not to receive email messages or other communications from us regarding our products, services, contests, and promotions. In this case, however, Impel Clothing may still need to contact you, for example, to notify winners and to fulfill promotional obligations.
In the unlikely event of a sale of some or all of our business, Impel Clothing will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.
Impel Clothing reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests, and rights of Impel Clothing, its affiliates, and others.
How do I access my information? How do I change or delete my information?
You can ask us to update your personal information by calling us at 801-768-9316 or 866-522-5952, writing us at Impel Clothing, 1571 South 825 West, Lehi, Utah 84043, or sending us an email message at customerservice@impelclothing.com. Please be sure to include your email address, full name, and password. Please note that email requests to update your personal information may take up to 10 days to process, and postal requests may take 6 to 8 weeks to process.
How do I exercise my choices about receiving promotional communications?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or our affiliated brands, or if you do not want us to use your information to enhance your shopping experience, please let us know by calling us at 801-768-9316, writing us at Impel Clothing Online, 1571 South 825 West, Lehi, Utah 84043, or sending us an email message at customerservice@impelclothing.com. Please be sure to include your full name and the email address you used when you registered with or made a purchase from us. If you ask us to remove your name and address from our promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. Please note that email requests to update your personal information may take up to 10 days to process, and postal requests may take 6 to 8 weeks to process.
Please also note that when you purchase from us, we will continue to confirm your order by email. In addition, we may also need to contact you via phone, email, or postal mail with other questions regarding your order.
What are cookies? How does Impelclothing.com use cookies on its site?
A cookie is a small data file that websites often store on your computer's hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.
We use cookies in order to improve your shopping experience. Cookies enable us to keep track of your order as you shop on our site.
Through our use of cookies, we also track and maintain the identity of the website you visited immediately prior to visiting our website. We do not otherwise track any information about your use of other websites.
You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order to enable you to purchase from our site. Nor will we be able to recognize you as a registered user, which allows you to access your account information.
For our customers using Internet Explorer 6.0
If you are shopping on Impelclothing.com using Internet Explorer 6.0 and are having difficulty accessing the site, please check your privacy settings in your browser and set them to "Medium." If you do not wish to change your privacy settings to "Medium" and you are currently using the "Medium High" or "High" settings, you may choose to override your current cookie handling practices for individual sites that you specify. As always, you can place your order by phone at 801-768-9316 or 866-522-5952.
To change your privacy settings to "Medium": Select "Internet Options" from the "Tools" Menu. Click the "Privacy" Tab. Set the Privacy Slider to "Medium." Click "OK."
To override your current cookie handling practices for individual sites: Select "Internet Options" from the "Tools" Menu. Click on the "Edit" button in the "Override cookie handling for individual websites" section. This will open the "Per Site Privacy Actions" dialogue box. Type "www.impelclothing.com" in the "Address of Website" box. Click the "Allow" button. Click the "OK" button, then close the "Per Site Privacy Actions" dialogue box. Click the "OK" button to close the "Internet Options" dialogue box and apply your changes.
Is my information secure?
Protecting your order information is important to us. We use Secure Sockets Layer (SSL) technology to protect your online order information as it is transmitted over the Internet.
Some versions of browsers and some firewalls don't permit communication through secure servers like the ones we use to process orders at Impelclothing.com. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."
If your browser or firewall doesn't support SSL, you will not be able to connect to the server, which means you won't be able to mistakenly place an order through an unsecured connection. If you cannot access the secure server for any reason, please place your order by phone at 801-768-9316 or 866-522-5952.
What about links to other websites and services?
The Impelclothing.com website may contain links to other sites. Impel Clothing does not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. Impel Clothing is not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.
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